Last updated: June 2026
These Terms of Service ("Terms") govern your access to and use of the VYTL platform, website, mobile applications, and related services (collectively, the "Service") provided by VYTL Health LLC ("VYTL," "we," "our," or "us"). By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 and that the information you provide is accurate and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. You agree to provide accurate registration information and to notify us immediately at support@vytl.io if you suspect any unauthorized access to or use of your account.
VYTL is a health-record management tool that allows you to request, organize, store, and share your medical records. The Service is administrative and informational in nature.
The Service does not provide medical advice, diagnosis, or treatment, and is not a substitute for professional medical judgment. Nothing in the Service creates a doctor-patient relationship. Always seek the advice of a qualified healthcare provider with any questions regarding a medical condition, and never disregard or delay seeking professional medical advice because of information obtained through the Service. In an emergency, call 911 or your local emergency number.
The Service uses automated tools and artificial-intelligence systems, including third-party AI services, to read, classify, and extract information from documents you upload. These features are provided to assist you and are provided "as is," without any warranty of accuracy, completeness, or reliability.
AI-generated and automatically extracted information may be incomplete, inaccurate, or incorrect. You acknowledge and agree that:
You agree not to:
You retain ownership of the health records and personal data you upload to the Service ("Your Content"). You grant VYTL a limited, non-exclusive license to host, store, process, and display Your Content solely as necessary to provide the Service to you, including processing it through the automated features described in Section 5. VYTL owns all rights to the platform, its software, design, and content, excluding Your Content.
You understand and accept that using a digital platform to store and share health information carries inherent risks, including the risk of unauthorized access despite reasonable safeguards, and the risk of error in automated processing. To the fullest extent permitted by law, you assume these risks when you choose to use the Service.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. VYTL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE, OR THAT ANY INFORMATION (INCLUDING AUTOMATICALLY EXTRACTED INFORMATION) WILL BE ACCURATE OR COMPLETE.
TO THE FULLEST EXTENT PERMITTED BY LAW, VYTL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF DATA, PROFITS, OR GOODWILL, ARISING FROM OR RELATING TO YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF VYTL HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. VYTL'S TOTAL AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID VYTL IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.
You agree to indemnify, defend, and hold harmless VYTL and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to your use of the Service, Your Content, your violation of these Terms, or your violation of any law or the rights of any third party.
We may suspend or terminate your access to the Service at any time if you violate these Terms or if we discontinue the Service. You may delete your account at any time through your account settings. Sections that by their nature should survive termination (including Sections 5, 7-11, and 13-16) will survive.
Please read this section carefully. It affects how disputes are resolved.
Any dispute arising out of or relating to these Terms or the Service will be resolved by binding individual arbitration administered by [ARBITRATION PROVIDER — e.g., the American Arbitration Association] under its applicable rules, rather than in court, except that either party may bring an individual claim in small-claims court. You and VYTL waive the right to a jury trial and the right to participate in a class action or class-wide arbitration. Arbitration will take place in [VENUE], or by remote means where available. This section does not prevent either party from seeking injunctive relief in court for intellectual-property or unauthorized-access claims.
These Terms are governed by the laws of the State of California, without regard to its conflict-of-laws principles, except where applicable consumer-protection law requires otherwise.
We may update these Terms from time to time. We will post the updated Terms with a revised "Last updated" date and, where required, provide additional notice. Your continued use of the Service after changes take effect constitutes acceptance of the updated Terms.
Entire agreement. These Terms and the Privacy Policy constitute the entire agreement between you and VYTL regarding the Service and supersede all prior agreements. Severability. If any provision is found unenforceable, the remaining provisions remain in effect. No waiver. Our failure to enforce any provision is not a waiver. Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets. Force majeure. We are not liable for delays or failures caused by events beyond our reasonable control.
Questions about these Terms? Contact us at privacy@vytl.io.